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Last updated 6 November 2026
RemoteLumi is the business behind remote-lumi.com. We operate from Quorn, South Australia, Australia, and we introduce people who live in Australia to home-based roles run by other businesses. This page sets out what personal information we receive, why, and how we keep it safe.
We comply with the Australian Privacy Principles in the Privacy Act 1988 (Cth). Questions about this page are welcome at careers@remote-lumi.com.
remote-lumi.com does not currently include an application form. People contact us on WhatsApp or by email, and the only details we see are the ones they choose to send. These usually include:
If we introduce a form, this page will be updated first with a list of every field.
We do not buy contact details, and we do not take information from social media. An employer may tell us how an introduction went, for instance that the position has been filled, and we might note that so we can keep you up to date.
Our host records ordinary technical data each time a page is opened: the IP address, browser and device, the page and the time. These records help us keep the site working and secure. They are not used to identify you.
We need a WhatsApp number or an email address to be able to reply. Everything else is entirely optional, and choosing not to share it will not disadvantage you.
RemoteLumi will never request your passwords, one-time codes, online banking details or photos of your ID. We do not ask applicants to pay us or to give us access to a bank account. If you receive a message asking for any of these in our name, it is not from us. Please do not reply, and forward it to careers@remote-lumi.com.
We use what you send to reply to you, explain the training course and the jobs, suggest the job that suits you best, and set up an introduction to an employer when you ask. Keeping a short record of our chat saves you repeating details.
We never sell, rent or trade applicant information. We do not use it to advertise unrelated products. It is shared only with an employer you have agreed to, and with nobody else unless you first give permission.
We always tell you which employer you are being introduced to. With your agreement, we share just what that employer needs, typically your name and mobile number. The employer is then responsible for its own copy under the privacy rules that apply to it.
These outside providers help us run the site and communicate with applicants:
We will add any new provider that handles applicant information to this list before using it.
We may disclose information where Australian law, a court or tribunal order, or an authorised government agency requires it, or where it is reasonably necessary to prevent serious harm to someone.
We do not message you first. Our WhatsApp buttons open the app with a short suggested message, and it is only sent if you tap send. Once you do, we can see the message, your WhatsApp name and your number.
remote-lumi.com does not use analytics or advertising cookies at present. Your browser may store small technical files that help the pages load and look right. If we add a measurement or advertising tool, we will describe it here, including its identifier, before it is switched on.
No Google Ads tag or other advertising code is on the site at the moment. If we add one, this section will name it, explain what it counts and confirm that names, phone numbers and answers are never included.
Cloudflare, Google and WhatsApp may store or process information in other countries, including the United States and countries in the European Union, under their own published terms.
We delete WhatsApp and email records within 12 months of our most recent contact. Technical logs are deleted within 30 days, and backups roll off within a further 30 days.
Only RemoteLumi staff who handle applications can read applicant messages. Our accounts use strong, separate passwords and two-step sign-in where possible. Since no online system is fully secure, please avoid sending sensitive details unless we ask.
Your WhatsApp history stays on your own phone, and employers keep their own records. Our deleting a record does not affect those copies.
To find out what we hold about you, correct it or have it deleted, email careers@remote-lumi.com. We reply within 30 days. You can step away from the process at any time and we will stop using your details, although we cannot recall information already passed to an employer with your agreement.
Every application is read and answered by a person. We do not let software accept or reject anyone.
RemoteLumi introduces adults aged 18 and over. We do not knowingly collect personal information from children.
If you are unhappy with how we have treated your information, email careers@remote-lumi.com with the details. We will investigate and send you a written reply.
If a friend might be interested, please share our website address rather than sending us their contact details, so they can read this page and decide for themselves.
If any part of this page is not clear, send us an email and we will explain it in everyday language before you share anything.
We revise this page when our practices change, and the date at the top shows the current version. For major changes, such as a new form or provider, we will also let applicants we are in contact with know.
RemoteLumi, Quorn, South Australia, Australia. Email careers@remote-lumi.com. Open daily, 9am to 5pm ACST.